1.855.4DENTALschedule an appointmentfind a dentist near youFirst in Proactive Dental Care

 

 

PLAN FEATURES

 

  • No Annual Maximum
  • No Deductibles
  • Predictable, low copayments for routine & preventive services
  • Orthodontic treatment for all ages
  • No Claim forms - as an enrollee, you simply schedule your appointments, see the dentist and pay copayments at that visit.
  • Dental care provided by Willamette Dental Group, P.C. dentists at Willamette Dental Group offices. Click here to find your nearest office location.

 

PLAN BENEFITS

 

For Effective Dates beginning January 1, 2019

 

PLAN RATES

 

Premiums are paid on a monthly basis. Payment may be made by personal or cashier’s check, money order, Auto Pay (checking account deduction) or credit card (Visa, Mastercard, Discover). If you select Auto Pay, we process payments by checking account on the 5th of each month and payment by credit card on the 6th of each month.

 

For Effective Dates beginning January 1, 2019

 
  Plan 1  Plan 2
Member Only $59.17 $71.49
Member & Spouse/Partner $118.35 $142.98
Member & Children $121.33 $146.56
Member, Spouse/Partner & Children $180.50 $218.05

 Rates are valid for 12 months from effective date of policy. Rates are subject to change.

 

HOW TO APPLY

 

To enroll in one of the TrueCare Washington plans, complete both sides of the application form linked below, including your plan selection and signature on the back, and submit it along with your premium payment.

 

For January 1, 2019 Effective Date and beyond

 

If the application and premium payment is received by the 25th of the month, your coverage will be effective on the first of the following month.

If submitting your application via email, please use our secure email by clicking here. Click here for instructions on how to use our secure email.

To fill out the application on your computer, please download the latest version of Adobe Reader for free at www.Adobe.com.

 

WHO IS ELIGIBLE?

 

You are eligible for individual coverage under the TrueCare Washington plan if you are a Washington resident and are at least 18 years of age. Your eligible dependents include your spouse or domestic partner, child, and spouse’s or domestic partner’s child. Members may not be enrolled under any other insurance plan issued or offered by Willamette Dental of Washington, Inc. or its affiliates.

 

QUESTIONS?

 

  • To pay your bill or ask a question about your bill, please call 1-855-998-2273, Option 1 or email tcw@willamettedental.com. (do not email sensitive information via this link). To email personal, sensitive information to the Billing & Eligibility team, please use our secure email by clicking here. Click here to download instructions on how to use our secure email.
  • To change or cancel your coverage, please fill out this form. See further instructions below.
  • If you are not yet a member and have questions about the plan or need help selecting a plan, please contact our Sales team at 1-855-998-2273, Option 2.
  • To schedule an appointment, please call 1-855-433-6825.
  • If you are a current member with questions about your plan or benefits, please call 1-855-433-6825 to speak to Member Services.

 

TO CHANGE OR CANCEL YOUR POLICY

 

Change requests, such as adding/deleting a dependent, name and address changes, and cancellation requests, must be made writing. To make a change to your TrueCare Washington policy, please fill out the form linked below and submit via mail, email or fax as noted below. The completed form should be sent at least 30 days in advance of your desired effective date. If you are canceling your policy, your coverage will terminate on the last day of the month following our receipt of your cancellation notice, unless your premiums are past due or you specify a later date.

 

 

Submit completed form:

  • via mail to:
Willamette Dental of Washington, Inc.
TrueCare Washington
6950 NE Campus Way
Hillsboro, OR 97124

Please note that if you cancel your policy, you must wait 12 months before you are eligible to re-enroll in any individual plan offered by Willamette Dental Group.

 

 

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FREQUENTLY ASKED QUESTIONS

 

 

How are premium payments made for TrueCare Washington?

Your first premium payment should be submitted with your application. You have three payment method options:

  1. Via Auto Pay – You may elect to have your premiums deducted from a checking account each month. If you are paying by Auto Pay, fill out the Auto Pay portion of the application form with your account information. You may submit your completed application via mail, secure email, or fax.
  2. Via Credit Card – if you are paying by credit card, fill out the credit card portion of the application form. When paying by credit card, you may submit your completed application via mail, secure email, or fax.
  3. Via Check – if you are paying by check, enclose a check for your first month's premium payment with your completed application and mail to the address below.
Willamette Dental of Washington, Inc.
TrueCare Washington
6950 NE Campus Way
Hillsboro, OR 97124

If you should have any questions regarding these options, please contact Billing and Eligibility at 1-855-998-2273 or tcw@willamettedental.com. (do not email sensitive information via this link). To email personal, sensitive information to the Billing & Eligibility team, please use our secure email by clicking here. Click here to download instructions on how to use our secure email.

 

Can I drop-off my application and premium payment?

Premium payments are accepted via the methods listed above. Please do not remit payment to your Willamette Dental Group dental office. The dental office cannot accept payments from patients for insurance premiums.

 

Can I sign up for TrueCare Washington and still go to my own dentist?

To receive the excellent benefits of TrueCare Washington, you must receive care from a Willamette Dental Group dentist or specialist. Your coverage also extends if you are referred to an outside dentist or specialist by your Willamette Dental Group dentist. If referred to an outside dentist or specialist, your copayments remain the same as shown in your Summary of Benefits.

 

Where are your offices located?

Willamette Dental Group has more than 50 offices in Washington, Oregon, and Idaho. Click here to find the dental office closest to you.

 

How do I schedule an appointment?

To schedule an appointment, please call our Appointment Center toll free at: 1-855-4DENTAL (1-855-433-6825).

The Appointment Center is open:

Monday – Friday from 7am – 6pm PT
Saturday from 7am – 4pm PT

 

When can I start using my TrueCare Washington coverage?

If the application and premium payment is received by the 25th of the month, your coverage will be effective on the first of the following month.

 

How do I know how much Willamette Dental Group charges for dental procedures?

After we receive your payment of premium for your TrueCare Washington plan, you will be mailed a printed copy of the plan policy. Please refer to this policy for a list of copayments for covered dental procedures. The costs of many dental services are covered with a reasonable service copayment.

For questions about the costs of specific procedures not covered under the plan, you may contact our Member Services Department at 1-855-433-6825.

Are there benefit waiting periods under these plans?

Under both TrueCare Washington plans, there is a 6-month waiting period on benefits for major services (crowns, bridges and dentures) and orthodontic treatment for all ages.

 

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6950 NE Campus Way
Hillsboro, OR 97124

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