1.855.4DENTALschedule an appointmentfind a dentist near youFirst in Proactive Dental Care

We welcome your comments, questions, and requests.

Please use the information below to find the best point of contact for your specific need. If you are contacting a specific person, please address your email to the desired department and your email will be forwarded.


Appointment Center

Toll Free:
1-855-433-6825, Option 1
Hours: Monday – Friday …….   7 a.m. to 6 p.m. PT
Saturday ……………...   7 a.m. to 4 p.m. PT


Member Services

Phone Number:
1-855-433-6825, Option 3
E-mail: memberservices@willamettedental.com
  This email address is for inquiries, feedback and other information regarding dental plan benefits and services.
Hours: Monday - Friday   8:00 a.m. - 5:00 p.m. PT


Patient Records Submission & Requests

E-mail: records@willamettedental.com
To Submit Patient Charts and/or Xrays to Willamette Dental Group Please submit any patient charts and/or X-rays to our Records Department via mail at the address below or email by clicking herePlease be sure to include the patient's first name, last name and middle initial as well as their date of birth and the date the x-rays were taken.

Willamette Dental Group
ATTN: Records Department
6950 NE Campus Way
Hillsboro, OR 97124

Patients - please feel free to use our Request to Transfer Records to Willamette Dental Group form to assist in requesting that your previous provider send your records to Willamette Dental Group.

To Request Patient Charts and/Xrays from Willamette Dental Group

Fill out the Authorization to Duplicate, Use, or Disclose Protected Health Information from. Click here to download

Please submit your completed form and payment to your local Willamette Dental Group office or mail to:

Willamette Dental Group
ATTN: Records Department
6950 NE Campus Way
Hillsboro, OR 97124


Administrative Offices

Mailing Address:
 6950 NE Campus Way, Hillsboro, OR 97124
Directions:  Link to Google Maps for specific directions
Toll Free:
Fax:  503-952-2200
E-mail:  info@willamettedental.com
   This email address is for marketing, promotions, and website information.
Press Office:
   This email address is for inquiries regarding public relations & special events.


Patient Accounts

Toll Free:
1-855-433-6825, Option 4
E-mail: ptaccts@willamettedental.com
  This email address is for questions regarding your account. If you have questions regarding a service that you received, please contact the office in which you received treatment.


Billing & Eligibility for Group Insurance Plans

 Toll Free:
 1-855-433-6825, Option 5
 E-mail: wd.insurance@willamettedental.com
   This email address is for employer inquiries regarding insurance eligibility and group premiums.


Sales Department (Large & Small Group Sales)

Toll Free:
1-855-433-6825, ext. 810-189
E-mail: orsales@willamettedental.com
Toll Free:
1-855-433-6825, ext. 810-139
Fax: 360-459-4348
E-mail: wasales@willamettedental.com
 Direct: 208-639-4711
 Toll Free:
1-855-433-6825, ext. 818-611
 Fax: 503-952-2844
 E-mail: idsales@willamettedental.com



Individual & Family Dental Insurance Plans

Billing and Enrollment Questions:
1-855-998-2273, Option 1 
TrueCare Oregon
Customer Service: 1-855-998-2273, Option 2
E-mail: tco@willamettedental.com
ProCare Oregon  
Customer Service: 1-855-998-2273, Option 2 
E-mail: pco@willamettedental.com 
TrueCare Washington
Customer Service: 1-855-998-2273, Option 3
E-mail:  tcw@willamettedental.com
Dental Plus of Idaho
Customer Service: 1-855-998-2273, Option 3
E-mail: dpi@willamettedental.com
ProCare Idaho  
Customer Service: 1-855-998-2273, Option 3
E-mail:  pci@willamettedental.com 



Human Resources

Dentists: dentist@willamettedental.com
Dental Hygienists: hygienist@willamettedental.com
Dental Assistants: assistant@willamettedental.com
Patient Services: staffing@willamettedental.com


Feedback for Willamette Dental of Idaho, Inc.
E-mail: idahofeedback@willamettedental.com
  Please submit your comments and feedback regarding Willamette Dental of Idaho, Inc.'s matters of policy and operation, including grievance procedures. This contact is for feedback purposes only.



To Quit Smoking

Call the following quit lines:
Oregon, Washington, Idaho: 877.270.STOP (270-7867)
Spanish Line: 877.2NO-FUME (266-3863)
Hearing Impaired: 877.777.6534


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6950 NE Campus Way
Hillsboro, OR 97124

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