1.855.4DENTALschedule an appointmentfind a dentist near youFirst in Proactive Dental Care

We welcome your comments, questions, and requests.

Please use the information below to find the best point of contact for your specific need. If you are contacting a specific person, please address your email to the desired department and your email will be forwarded.


Appointment Center

Toll Free:
1-855-433-6825, Option 1
Hours: Monday – Friday …….   7 a.m. to 6 p.m. PT
Saturday ……………...   7 a.m. to 4 p.m. PT


Member Services

Toll Free:
1-855-433-6825, Option 3
E-mail: memberservices@willamettedental.com
  This email address is for inquiries, feedback and other information regarding dental plan benefits and services.
Hours: Monday - Friday   8:00 a.m. - 5:00 p.m. PT


Administrative Offices

Mailing Address:
 6950 NE Campus Way, Hillsboro, OR 97124
Directions:  Link to Google Maps for specific directions
Toll Free:
Fax:  503-952-2200
E-mail:  info@willamettedental.com
   This email address is for marketing, promotions, and website information.
Press Office:
   This email address is for inquiries regarding public relations & special events.


Patient Accounts

Toll Free:
1-855-433-6825, Option 4
E-mail: ptaccts@willamettedental.com
  This email address is for questions regarding your account. If you have questions regarding a service that you received, please contact the office in which you received treatment.


Billing & Eligibility for Group Insurance Plans

 Toll Free:
 1-855-433-6825, Option 5
 E-mail: wd.insurance@willamettedental.com
   This email address is for employer inquiries regarding insurance eligibility and group premiums.


Sales Department (Large & Small Group Sales)

Toll Free:
1-855-433-6825, ext. 810-189
E-mail: orsales@willamettedental.com
Toll Free:
1-855-433-6825, ext. 810-139
Fax: 360-459-4348
E-mail: wasales@willamettedental.com
 Direct: 208-639-4711
 Toll Free:
1-855-433-6825, ext. 818-611
 Fax: 503-952-2844
 E-mail: idsales@willamettedental.com



Individual & Family Dental Insurance Plans

Billing and Enrollment Questions:
1-855-998-2273, Option 1 
TrueCare Oregon
Customer Service: 1-855-998-2273, Option 2
E-mail: tco@willamettedental.com
ProCare Oregon  
Customer Service: 1-855-998-2273, Option 2 
E-mail: pco@willamettedental.com 
TrueCare Washington
Customer Service: 1-855-998-2273, Option 3
E-mail:  tcw@willamettedental.com
Dental Plus of Idaho
Customer Service: 1-855-998-2273, Option 3
E-mail: dpi@willamettedental.com
ProCare Idaho  
Customer Service: 1-855-998-2273, Option 3
E-mail:  pci@willamettedental.com 



Human Resources

Dentists: dentist@willamettedental.com
Dental Hygienists: hygienist@willamettedental.com
Dental Assistants: assistant@willamettedental.com
Patient Services: staffing@willamettedental.com



Patient Records Requests & Submission

E-mail: records@willamettedental.com
To Request Charts and/or Xrays

Click here to download Chart & X-ray request form

Please submit your completed form and payment to your local Willamette Dental Group office or mail to:

Willamette Dental Group
ATTN: Records Department
6950 NE Campus Way
Hillsboro, OR 97124

To Submit Charts and/or Xrays
Please submit any patient charts and/or X-rays to our Records Department via email at records@willamettedental.com. Please be sure to include the patient's first name, last name and middle initial as well as their date of birth and the date the x-rays were taken.


Feedback for Willamette Dental of Idaho, Inc.
E-mail: idahofeedback@willamettedental.com
  Please submit your comments and feedback regarding Willamette Dental of Idaho, Inc.'s matters of policy and operation, including grievance procedures. This contact is for feedback purposes only.



To Quit Smoking

Call the following quit lines:
Oregon, Washington, Idaho: 877.270.STOP (270-7867)
Spanish Line: 877.2NO-FUME (266-3863)
Hearing Impaired: 877.777.6534


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6950 NE Campus Way
Hillsboro, OR 97124

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